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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

CABI Book Chapter

Destination marketing and management: theories and applications.

Book cover for Destination marketing and management: theories and applications.


This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and management. The book consists of 27 chapters presented in seven parts with the following themes: concept, sco...


Chapter 19 (Page no: 314)

Destination crisis management.

This chapter discusses the significance and importance of tourism crisis management; the reasons for the need for disaster planning in tourism destinations; the types of disasters and disaster impacts; the threats to tourists; and the functions of crisis management. It then presents cases of applied crisis management plans by destination management organizations in Queensland (Australia), Washington DC (USA), Orlando (Florida, USA), Mexico, and Jakarta (Indonesia). The chapter concludes by discussing future crisis management research issues.

Other chapters from this book

Chapter: 1 (Page no: 1) Destination marketing and management: scope, definition and structures. Author(s): Wang, Y. C.
Chapter: 2 (Page no: 21) Destination planning and policy: process and practice. Author(s): Jenkins, J. Dredge, D. Taplin, J.
Chapter: 3 (Page no: 39) Travel motivation, benefits and constraints to destinations. Author(s): Pearce, P. L.
Chapter: 4 (Page no: 53) Traveller decision making: the experientialist stance. Author(s): Martin, D. Sirakaya-Turk, E. Woodside, A.
Chapter: 5 (Page no: 67) Destination information search strategies. Author(s): Gursoy, D.
Chapter: 6 (Page no: 82) Experiential consumption and destination marketing. Author(s): Walls, A. R. Wang, Y. C.
Chapter: 7 (Page no: 99) Destination marketing research: issues and challenges. Author(s): Uysal, M. Harrill, R. Woo, E. J.
Chapter: 8 (Page no: 113) Destination branding and positioning. Author(s): Tasci, A. D. A.
Chapter: 9 (Page no: 130) Destination image development and communication. Author(s): Shani, A. Wang, Y. C.
Chapter: 10 (Page no: 149) The evolution of tourism products in St Andrews, Scotland: from religious relics to golfing Mecca. Author(s): Butler, R.
Chapter: 11 (Page no: 165) Distribution channels in destination marketing and promotion. Author(s): Kracht, J. Wang, Y. C.
Chapter: 12 (Page no: 184) Destination marketing systems: critical factors for functional design and management. Author(s): Wang, Y. C.
Chapter: 13 (Page no: 205) eTourism: critical information and communication technologies for tourism destinations. Author(s): Buhalis, D. Leung, D. Law Rob
Chapter: 14 (Page no: 225) Web 2.0, the online community and destination marketing. Author(s): O'Connor, P. Wang, Y. C. Li, X.
Chapter: 15 (Page no: 244) Events and destination management. Author(s): Brown, G. Jago, L. Chalip, L. Ali, S. Mules, T.
Chapter: 16 (Page no: 259) Collaborative destination marketing: principles and applications. Author(s): Wang, Y. C.
Chapter: 17 (Page no: 284) Tourism development and destination community residents. Author(s): Jurowski, C.
Chapter: 18 (Page no: 300) The importance of safety and security for tourism destinations. Author(s): Fuchs, G. Pizam, A.
Chapter: 20 (Page no: 326) A model of destination competitiveness and sustainability. Author(s): Ritchie, J. R. B. Crouch, G. I.
Chapter: 21 (Page no: 340) Destination management: challenges and opportunities. Author(s): Fyall, A.

Chapter details

  • Author Affiliation
  • University of Florida, Florida, USA.
  • Year of Publication
  • 2011
  • ISBN
  • 9781845937621
  • Record Number
  • 20113269973