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Ebooks on agriculture and the applied life sciences from CAB International

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Visitor experience design.

Book cover for Visitor experience design.


The aim of this book is to examine the best practice in creating and delivering exciting and memorable visitor experiences from a cognitive psychological perspective. It consists of 17 chapters organized into six parts. Part I provides the theories and frameworks of the tourist experience. The next three parts examine the pre-experience stage (Part II), on-site experiences (Part III), and post-experience outcomes (Part IV). Part V provides cases of specific tourism experiences; while the lone chapter in Part VI provides a conclusion and thoughts on future research.


Book Chapters

Chapter: 1 (Page no: 3) Introduction: creating memorable experiences. Author(s): Ma JianYu Gao Jun Scott, N.
Chapter: 2 (Page no: 13) How psychology can stimulate tourist experience studies. Author(s): Larsen, S. Doran, R. Wolff, K.
Chapter: 3 (Page no: 30) Tourism experience: a review. Author(s): Scott, N. Le Dung
Chapter: 4 (Page no: 53) Exploring experience and motivation using means-end chain theory. Author(s): Jiang Shan
Chapter: 5 (Page no: 68) Experiential decision choice. Author(s): Skavronskaya, L. Le Dung Moyle, B. Scott, N.
Chapter: 6 (Page no: 93) Attentive tourists: the importance of co-creative experiences. Author(s): Campos, A. C. Mendes, J. Valle, P. Scott, N.
Chapter: 7 (Page no: 110) The elicitation of emotions. Author(s): Ma JianYu
Chapter: 8 (Page no: 125) Measurement of visitors' emotion. Author(s): Li ShanShi Walters, G. Scott, N.
Chapter: 9 (Page no: 136) Innovative approaches to researching consumer experience: an evaluation and comparison. Author(s): Wang Ying Liu Wei Sparks, B.
Chapter: 10 (Page no: 154) Perceived value of destination experiences in Zhouzhuang, China. Author(s): Gao LiHua Scott, N. Ding PeiYi
Chapter: 11 (Page no: 175) Well-being benefits from mindful experiences. Author(s): Chen ILing [Chen, I. L. L. ] Scott, N. Benckendorff, P.
Chapter: 12 (Page no: 189) Motivational satisfaction and emotional outcomes from experiences. Author(s): Ma JianYu
Chapter: 13 (Page no: 201) The meaning of a destination experience in Zhouzhuang, China. Author(s): Gao LiHua
Chapter: 14 (Page no: 220) Sharing tourism experiences: literature review and research agenda. Author(s): Wu, L. Li Xiang
Chapter: 15 (Page no: 237) Slow food tourism: preferences and behaviours. Author(s): Lee KuanHuei
Chapter: 16 (Page no: 248) Perceptions of the Trinidad carnival experience from international travel bloggers. Author(s): Holder, A. Scott, N.
Chapter: 17 (Page no: 263) Conclusion: where to from here? Author(s): Scott, N. Gao Jun Ma JianYu

Book details

  • Author Affiliation
  • Griffith Institute for Tourism, Gold Coast Campus, Griffith University, Southport, Queensland 4222, Australia.
  • Year of Publication
  • 2017
  • ISBN
  • 9781786391896
  • Record Number
  • 20173258013