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CABI Book Chapter

Diversity competence: cultures don't meet, people do.

Book cover for Diversity competence: cultures don't meet, people do.

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Chapter 11 (Page no: 317)

Applications of the TOPOI model.

This chapter illustrates two practical applications of the TOPOI model for intercultural communication. The first case deals with cultural boundaries impacting the effectiveness of a global team. The second case involves a situation where one party makes unexpected requests.

Other chapters from this book

Chapter: 1 (Page no: 23) Culture: everywhere and nowhere. Author(s): Hoffman, E. Verdooren, A.
Chapter: 2 (Page no: 49) From intercultural competence to diversity competence. Author(s): Hoffman, E. Verdooren, A.
Chapter: 3 (Page no: 77) Critical diversity issues: power and ethics. Author(s): Hoffman, E. Verdooren, A.
Chapter: 4 (Page no: 113) Diversity-sensitive communication and the TOPOI model. Author(s): Hoffman, E. Verdooren, A.
Chapter: 5 (Page no: 137) The TOPOI area Tongue: verbal and non-verbal language. Author(s): Hoffman, E. Verdooren, A.
Chapter: 6 (Page no: 187) The TOPOI area Order: views and logic. Author(s): Hoffman, E. Verdooren, A.
Chapter: 7 (Page no: 213) The TOPOI area Persons: identity and relationship. Author(s): Hoffman, E. Verdooren, A.
Chapter: 8 (Page no: 243) The TOPOI area Organization. Author(s): Hoffman, E. Verdooren, A.
Chapter: 9 (Page no: 269) The TOPOI area Intentions: motives. Author(s): Hoffman, E. Verdooren, A.
Chapter: 10 (Page no: 287) TOPOI interventions. Author(s): Hoffman, E. Verdooren, A.

Chapter details

  • Author Affiliation
  • Alpen Adria University, Klagenfurt, Austria.
  • Year of Publication
  • 2019
  • ISBN
  • 9781789242409
  • Record Number
  • 20193088463