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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Chapter Info
Cover for Developing meta-strategies for hospitality experiences.

This chapter considers the meaning of strategy and strategic management for the hospitality sector, paying particular attention to the ways in which organizations respond to the evolution of the sector through strategic choices. The chapter questions existing strategic models and their failure to...

Author(s)
Burke, K.; Robinson, P.; Choi MiJu
ISBN
2020 CABI (H ISBN 9781789242034)
Type
Book chapter
CABI Book Info
Cover for Managing hospitality experiences.

This textbook provides a detailed insight into the ways in which hospitality experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, and is supported throughout...

Author(s)
Kenyon, A. J.; Robinson, P.; Musgrave, J.
ISBN
2020 CABI (H ISBN 9781789242034)
Type
Book
CABI Book Chapter Info
Cover for Supply chains, logistics and the service experience.

This chapter explores the organization of hospitality operations in terms of flow of information, services and resources. In particular, it analyses the effective planning and management of facilities and processes, involving operational issues such as location, information handling and supply of...

Author(s)
Robinson, P.; Oriade, A.
ISBN
2020 CABI (H ISBN 9781789242034)
Type
Book chapter
CABI Book Chapter Info
Cover for The service delivery process.

This chapter takes a pragmatic approach to the theories surrounding the service concept, service quality and managing services. It begins with a discussion on the background to the topic and outlines some of the external issues influencing organizations operating in the eating-out market. It then...

Author(s)
Robinson, P.; Cox, P.; Cooper, S.; Rahimi, R.
ISBN
2020 CABI (H ISBN 9781789242034)
Type
Book chapter
CABI Book Chapter Info
Cover for Themes in tourism.

This chapter provides an outline of common typologies associated with tourism, supported with examples and commentaries. Some of the new tourism products, or 'niches', that have become important are highlighted.

Author(s)
Robinson, P.; Lück, M.; Smith, S.
ISBN
2013 CABI (H ISBN 9781780642970)
Type
Book chapter
CABI Book Chapter Info
Cover for Conclusion.

This concluding chapter discusses future developments in tourism. The concluding comments provide a review of the themes discussed in this book, while exploring the ways in which tourism may continue to develop and propagate new concepts and ideas that will broaden the base for research in this...

Author(s)
Robinson, P.; Heitmann, S.; Dieke, P.
ISBN
2011 CABI (H ISBN 9781845936846)
Type
Book chapter
CABI Book Chapter Info
Cover for Introduction.

This is an introduction to a book exploring the growing demand on hospitality managers to incorporate consumer experiences at the forefront of service. An overview is presented of the chapters, which are framed around the themes of (i) people, (ii) service and (iii) places.

Author(s)
Musgrave, J.
ISBN
2020 CABI (H ISBN 9781789242034)
Type
Book chapter
CABI Book Chapter Info
Cover for Closing remarks: the future of events.

The concluding chapter will summarize and review the key discussions from the book while also considering current and future developments within the events industry.

Author(s)
Wale, D.; Robinson, P.; Dickson, G.
ISBN
2010 CABI (H ISBN 9781845936822)
Type
Book chapter
CABI Book Info
Cover for Rural tourism and enterprise: management, marketing and sustainability.

In order to explore key issues, practices and approaches in marketing and management across the breadth of the rural tourism sector, this book considers issues around political intervention, public interest and local sustainability, and discusses key issues affecting rural enterprises in both...

Author(s)
Oriade, A.; Robinson, P.
ISBN
2017 CABI (H ISBN 9781780647494)
Type
Book
CABI Book Chapter Info
Cover for Rural enterprise business development in the developed world.

This chapter provides an overview of rural business development in the developed world, offering UK, US and European perspectives on the development of rural tourism enterprises, including farm tourism and culinary tourism. The chapter illustrates the importance of public funding to the development ...

Author(s)
Robinson, P.; Murray, A.
ISBN
2017 CABI (H ISBN 9781780647494)
Type
Book chapter

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