This chapter discusses (i) why the tourism industry is so attractive to terrorism and domestic crime; (ii) the formation of tourist destination image and its multiple facets; and (iii) the elements of tourism security.

This chapter provides an overview of the tourism industry as an employer and outlines the skills required to enter and progress within the industry. The chapter discusses the challenges and rewards of working in tourism, the various aspects of human resources management in tourism, as well as...

This chapter explores the concept of a strategy in the tourism sector and introduces a range of methods that can be used to plan, manage and develop strategy for businesses of all shapes and sizes. The chapter demonstrates this through a structure that reflects the development of strategy in an...

Many less developed countries, supported by international organizations and aid agencies, continue to promote tourism as a tool for development and poverty alleviation. This chapter focuses on one country, the Lao People's Democratic Republic (PDR), where such policies are prominent, to examine how ...

This chapter reflects on a neglected export sector in the Nigerian economy, that of tourism, in order to identify whether some refinements to the existing principles of developing tourism are merited. It then goes on to hint at both the issues that deserve consideration for future tourism...

This chapter offers some observations which can make consideration of the social effects of tourism in Swaziland better informed. In particular, it focuses on the ambiguous status of 'tradition', which simultaneously legitimates the existing political structure and provides a crucial theme in...

This chapter introduces the concept of emotional intelligence in general, and then explains the relevance of emotional intelligence for tourism and hospitality businesses. The outline of the book is also presented.

This final chapter assesses the future possibilities for TEFL tourism (i.e., tourism that involves teaching English as a foreign language), highlights lessons learned from the wider tourism industry and suggests the implementation of appropriate guidelines, regulations and mindfulness.

This chapter looks at the sustainable nature of the 'Dubai Luxury Brand' and its ever-expanding hospitality and tourism industries, raising arguments about its long-term sustainability as a luxury destination. As discussed in this chapter, the concept of luxury is contradictory to the sustainable...

The objectives of the study presented in this chapter were (i) to understand the growth and development of the tourism industry in Zimbabwe; and (ii) to identify the factors that affect tourism development in Victoria Falls, Zimbabwe. The findings of the study identified three factors, namely (i)...