This chapter explains the basic elements needed for the formation of local productive arrangements or clusters, and outlines various definitions and concepts of a cluster drawn from the existing literature. Potential benefits of local production systems in the tourist industry are also outlined....

This chapter focuses on services and experience production, with insights into nine family tourism firms in the Norwegian county of Finnmark and in Finnish Lapland. The perspectives of service design and experience production, and the concept of 'coopetition', a term indicating cooperation of...

This chapter addresses the wider perspective of leisure, events, tourism and sport (LETS) stakeholders rather than the simplistic two-dimensional notion of service providers and customers. Therefore external and internal customers, volunteers and the supply chain are examined, together with other...

This chapter explores the concept of a strategy in the tourism sector and introduces a range of concepts that can be used to plan, manage and develop strategy for businesses of all shapes and sizes. The chapter demonstrates this through a structure that reflects the development of strategy in an...

This chapter highlights the marginalization of rural areas in Peru, within the wider context of rapid economic growth in urban settings, with this economic growth stimulated partly by a growth in tourist visits surpassing 3 million in 2013. Specifically, the chapter focuses on the Colca Valley and...

This chapter argues that because tourism comprises multiple stakeholders, it is critical that crisis management for the tourism industry is integrated with other organizations, government departments, emergency personnel, media and other stakeholders. After providing a discussion of potential...

After examining the new tourism networks that developed as a response to and during recovery from the 2011 Christchurch earthquake, this chapter suggests that tourism businesses have to work collaboratively with different organizations to recover and ensure business continuity. Using a business...

This chapter provides an introduction to Part III, which explores the diversity of approaches and solutions to tourist destination governance through a number of case studies and writings of relevance. This includes addressing approaches to structural change, community engagement, networks and...

This chapter looks at the impact of the Cyprus political situation on tourism and discusses the probable effects of a settlement of the Cyprus problem on the tourism industry in the two parts of the divided island. It is founded upon the hypothesis that a political solution of the Cyprus problem...

This chapter focuses on the partnership between the tourist industry and the Great Barrier Reef Marine Park Authority in managing tourism on the Great Barrier Reef, Australia. The chapter describes the management framework and then explains how the industry contributes to management, and what...