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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Chapter Info
Cover for Klenosky and Gitelson's conceptual model on the travel agent recommendation process.

Klenosky and Gitelson's model that analyses the travel agent recommendation process for tourism destinations is discussed. The model presents a four-step process: knowledge, perception/evaluation, intention and recommendation. These steps are influenced by three main categories of factors: agent...

Author(s)
Lohmann, G.; Panosso Netto, A.
ISBN
2017 CABI (H ISBN 9781780647159)
Type
Book chapter
CABI Book Chapter Info
Cover for Tourism distribution channels.

Several tourism distribution channels, particularly for airlines, are discussed: the consolidator; virtual travel agencies; airline websites; sales offices and airport counters; self-service kiosk; internet-accessible mobile phones, equipment and locations; and booths.

Author(s)
Lohmann, G.; Panosso Netto, A.; Rodrigues, C. B.
ISBN
2017 CABI (H ISBN 9781780647159)
Type
Book chapter
CABI Book Chapter Info
Cover for Travel agencies.

The functions of travel agents, the different types of travel agencies, and the respective roles of different travel agency departments are discussed. Also described are four possible scenarios in which consumers may or may not be influenced by travel agents in their purchasing decisions.

Author(s)
Lohmann, G.; Panosso Netto, A.; Rodrigues, C. B.
ISBN
2017 CABI (H ISBN 9781780647159)
Type
Book chapter