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CABI Book Chapter Info
Cover for Building foundations for understanding the consumer psychology of tourism, hospitality and leisure.

This chapter presents an introductory discussion on the dimensions of psychology and on the consumer psychology of tourism, hospitality and leisure, and concludes by presenting an overview of the book.

Author(s)
Crouch, G. I.; Perdue, R. R.; Timmermans, H. J. P.; Uysal, M.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter
CABI Book Info
Cover for Consumer psychology of tourism, hospitality and leisure.

This book focuses on consumer behaviour in the context of tourism, hospitality and leisure. It comprises of 8 parts that discuss: attitudes, emotions and information processing; motivation and learning; consumption systems; decision and choice; experience and satisfaction; market segmentation;...

Author(s)
Crouch, G. I.; Perdue, R. R.; Timmermans, H. J. P.; Uysal, M.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book
CABI Book Chapter Info
Cover for Comparing first-time and repeat visitors' activity patterns in a tourism environment.

This chapter compares activity patterns of first-time and repeat visitors in a theme park in the Netherlands. Data obtained from 357 respondents in the summer of 1996 are used. First-time and repeat visitors are classified into those who use information and those who do not. A sequence alignment...

Author(s)
Kemperman, A. D. A. M.; Joh ChangHyeon; Timmermans, H. J. P.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter
CABI Book Chapter Info
Cover for A study of tourist decision processes: Algarve, Portugal.

This study investigates tourist consumer behaviour in the Algarve, Portugal, with particular emphasis on their perceptions and motivations. A theoretical framework is developed, which assumes a relationship between pre-decision, decision and post-purchasing evaluation, (i.e. the main phases of the...

Author(s)
Correia, A.; Crouch, G. I.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter
CABI Book Chapter Info
Cover for Context and dynamics of social interaction and information search in decision making for discretionary travel.

The dynamic interaction of an individual with the external environment for social interaction and information search purposes and an individual's style of being involved with some travel decision options are emphasized. This chapter relates decision making to an operator model. Implications of...

Author(s)
Huan TzungCheng; Beaman, J.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter
CABI Book Chapter Info
Cover for Tourist activity planning in congested urban tourism environments: towards a game-theoretic model and decision support system.

An activity-based approach to tourists' behaviour analysis is combined with a game-theoretic methodology to study the interaction between individual tourists, as well as the interaction between tourists and the tourism information offices. We postulate that, when integrated in an Internet-based...

Author(s)
Han Qi; Dellaert, B. G. C.; Raaij, W. F. van; Timmermans, H. J. P.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter
CABI Book Info
Cover for Consumer psychology of tourism, hospitality and leisure. Volume 2.

This volume focuses on consumer decision making for evaluating choice alternatives in tourism, leisure, and hospitality operations. It deals with research and methodological problems such as coping with nonlinear utility functions, capturing highly emotional product attributes, incorporating...

Author(s)
Mazanec, J. A.; Crouch, G. I.; Brent Richie, J. R.; Woodside, A. G.
ISBN
2001 CABI Publishing (H ISBN 9780851995359)
Type
Book
CABI Book Chapter Info
Cover for A review of Choice Modelling research in tourism, hospitality and leisure.

This paper reviews methodological developments in choice modelling (CM) and the state of CM research in tourism, hospitality and leisure through a review of 43 CM studies. The paper emphasizes the theoretical and methodological advantages of Discrete Choice Analysis based on Random Utility Theory...

Author(s)
Crouch, G. I.; Louviere, J. J.
ISBN
2001 CABI Publishing (H ISBN 9780851995359)
Type
Book chapter
CABI Book Chapter Info
Cover for Representing and predicting tourist choice behaviour: rule-based vs. utility-based approach.

A technique that represents tourist decisions by deriving decision rules from empirical data was proposed and tested. More specifically, a tree-induction algorithm known as Chi-squared Interaction Detection (CHAID) was used to discover which actions (decisions) were taken under which conditions....

Author(s)
Middelkoop, M. van; Borgers, A. W. J.; Arentze, T. A.; Timmermans, H. J. P.
ISBN
2001 CABI Publishing (H ISBN 9780851995359)
Type
Book chapter
CABI Book Chapter Info
Cover for Profiling the one- and two-star hotel guests for targeted segmentation action: a descriptive investigation of risk perceptions, expectations, disappointments and information processing tendencies.

This chapter aims to examine the one- and two-star hotels in with regard to issues that are known to influence choice behaviour (expectations, disappointments with past experiences and perceived risk), while taking into account information need and processing habits. The specific purpose of the...

Author(s)
Dolničar, S.
ISBN
2004 CABI Publishing (H ISBN 9780851997490)
Type
Book chapter

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