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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Info
Cover for Destination benchmarking: concepts, practices and operations.

This book evaluates different approaches to benchmarking, and their application within tourism destinations. It considers organization benchmarking (performance evaluation of a particular organization and its departments), and destination benchmarking, which involves all elements such as transport...

Author(s)
Kozak, M.
ISBN
2004 CABI Publishing (H ISBN 9780851997452)
Type
Book
CABI Book Chapter Info
Cover for Evaluating benchmarking studies in tourism.

This chapter has analysed the development of benchmarking within the tourism industry together with some examples. So far, there has been a very limited use of benchmarking in the tourism industry, and it is still in its infancy and has been restricted to the study of operational units and...

Author(s)
Kozak, M.
ISBN
2004 CABI Publishing (H ISBN 9780851997452)
Type
Book chapter
CABI Book Chapter Info
Cover for Conclusion.

As a method of seeking best practices by comparing one's own performance with others', the concept of benchmarking emerged in business management in the 1980s. Benchmarking, thinking and looking out of the box, has been adopted by a variety of national and international businesses in order to...

Author(s)
Kozak, M.
ISBN
2004 CABI Publishing (H ISBN 9780851997452)
Type
Book chapter
CABI Book Chapter Info
Cover for Effects of people in photographs on potential visitors' evaluations.

This chapter explores the relationship between visitors' evaluations of tourist sites and the presence of other people pictured in photographs of those sites. The investigations were carried out in laboratory environments with the use of photographs of tourist sites in Nagasaki City, Japan. The...

Author(s)
Ogawa, M.; Naoi, T.; Iijima, S.
ISBN
2016 CABI (H ISBN 9781780648125)
Type
Book chapter
CABI Book Chapter Info
Cover for Destination evaluation through the prioritization of competitiveness pillars: the case of Brazil.

This chapter analyses the tourism competitiveness of Curitiba, Parana, through the determination of the level of efficiency and the prioritization of competitiveness determinants. The determinants used in this analysis were based on the tourism competitiveness pillars defined by the Ministry of...

Author(s)
Gândara, J. M.; Chim-Miki, A. F.
ISBN
2016 CABI (H ISBN 9781780646978)
Type
Book chapter