The purpose of this chapter is to elaborate on how quality attributes for tourism activities are linked with tourist loyalty for a religious destination. The chapter reports findings of a research study that assessed Umrah quality attributes as presented in four dimensions (Islamic life and belief, ...

This chapter begins by outlining how value co-creation offers a new paradigm that fosters growth, innovation and competitive advantage for companies and destination authorities. It then draws attention to the renaissance presently occurring in the market, and how conditions and dimensions of this...

This chapter was designed to update the chapter on self-congruity research in travel and tourism (Sirgy, 2014). That chapter reviewed much of the research on self-congruity in travel and tourism and provided a refinement of the theoretical model originally proposed by Sirgy and Su (2000). The goal...

This chapter explains Crompton's destination-choice model, which includes a process of narrowing down the sets of tourism destinations. In this model, internal and external forces influence the decision-making process.

This chapter analyses the fundamental product or service characteristics that inform cruise customer choices. The data presented were retrieved using conjoint analysis to better estimate the relative importance of attributes and reduce social desirability bias, from 441 questionnaires collected...

This chapter uses set theory as a methodological tool to investigate and understand better the structure of destination choice process. Results from a survey of German tourists (n=622) show that choice sets vary in regard to size, composition and the homogeneity of alternative destinations....

In 2000, Sirgy and Su developed an integrated model of self-congruity in travel and tourism. The model posits that various aspects of the destination and its atmosphere are related to the destination visitor image. The destination visitor image is then evaluated in light of specific dimensions of...

This chapter examines travellers' information search behaviour and strategies, and the factors that are likely to influence external and internal search strategies. The studies reviewed revealed that the type of information search (internal and/or external) a traveller conducts is likely to be...

This chapter examines the interconnections, or nexus, between wine consumer behaviour and wine tourism, including both theoretical concepts and applied research findings. Until very recently most wine tourism research had been conducted at wineries, which is very useful for evaluation of product...

This chapter focuses on destination judgements and decisions. More precisely, we consider the way vacation destinations are perceived, evaluated and chosen. These three aspects are in line with the classical distinction between cognitive, affective and conative consumer responses in DM models (e.g. ...