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Ebooks on agriculture and the applied life sciences from CAB International
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With examples drawn from the UK, Europe, the USA, Australia, and Asia, this book brings together a range of expert academic analysis of theory and practice concerning crisis management in tourism. Part I (chapters 2-11) deals with theoretical foundations of crisis management. Part II (chapters...
This book aims to enhance theoretical and practical understanding of quality management in tourism and hospitality. Part I (chapters 1-5) deals with the core issue of managing customer satisfaction. Part II (chapters 6-8) focuses on structural issues, particularly competition and collaboration,...
This book explores river tourism from a range of perspectives including river uses, heritage, management, environmental concerns, and marketing. The book has 15 chapters and an index. The intended readership includes researchers and students of leisure and tourism.