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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Info
Cover for Emotional intelligence in tourism and hospitality.

The contributors to this book explain the influence of emotional intelligence on various aspects of service encounters in tourism and hospitality and how emotional intelligence as an important ability of employees in tourism and hospitality can be developed. The book has 10 chapters with plenty of...

Author(s)
Koc, E.
ISBN
2019 CAB International (H ISBN 9781786398314)
Type
Book
CABI Book Info
Cover for Creating experience value in tourism 2nd edition.

This book attempts to outline value creation in tourist experiences, theoretically and practically, in order to obtain new understandings and models to help identify how value creation is changing within the tourism industry and demonstrate ways in which both tourists and settings can proactively...

Author(s)
Prebensen, N. K.; Chen, J. S.; Uysal, M. S.
ISBN
2018 CAB International (H ISBN 9781786395030)
Type
Book
CABI Book Info
Cover for Gender equality and tourism: beyond empowerment.

Drawing on the theme of gender equality in tourism, this book aims to identify the main obstacles to women's advancement in the tourism industry, and to discover and share successful strategies to overcome them, drawing on case studies from all over the world. Interlaced between the 12 chapters of...

Author(s)
Cole, S.
ISBN
2018 CAB International (H ISBN 9781786394422)
Type
Book
CABI Book Info
Cover for Cruise ship tourism.

This book provides an overview of the cruise industry covering a broad range of topics and issues. It has been written for a broad audience including students pursuing university and training programmes, tourism industry professionals, planners and managers in the cruise industry, and finally...

Author(s)
Dowling, R.; Weeden, C.
ISBN
2017 CABI (H ISBN 9781780646084)
Type
Book
CABI Book Info
Cover for Tourism and resilience.

The focus of this book is on the application and relevance of the concept of resilience to tourism. As well as summarizing the growth of the concept in the social sciences and tourism especially, this book illustrates: (i) the key elements involved in making the concept relevant to communities;...

Author(s)
Butler, R. W.
ISBN
2017 CABI (H ISBN 9781780648330)
Type
Book
CABI Book Info
Cover for Service failures and recovery in tourism and hospitality: a practical manual.

This textbook on service failures and recovery in tourism and hospitality is written for academics, practitioners, as well as researchers. As the book has been written with the above audiences in mind, chapters contain many student aids such as real-life examples, case studies, links to websites,...

Author(s)
Koc, E.
ISBN
2017 CABI (H ISBN 9781786390677)
Type
Book
CABI Book Info
Cover for Tourism enterprise: developments, management and sustainability.

This book examines the tourism business in terms of 'greening' the local economy, people and environment, establishing the green agenda and investigating its application to the tourism sector. This text is founded on empirical research conducted in the Lake District National Park (Cumbria) and in...

Author(s)
Leslie, D.
ISBN
2015 CABI (H ISBN 9781780643564)
Type
Book
CABI Book Info
Cover for Creating experience value in tourism.

This book attempts to outline value creation in tourist experiences, theoretically and practically, in order to obtain new understandings and models to help identify how value creation is changing within the tourism industry and demonstrate ways in which both tourists and settings can proactively...

Author(s)
Prebensen, N. K.; Chen, J. S.; Uysal, M.
ISBN
2014 CABI (H ISBN 9781780643489)
Type
Book
CABI Book Info
Cover for The business and management of ocean cruises.

This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which...

Author(s)
Vogel, M.; Papathanassis, A.; Wolber, B.
ISBN
2012 CABI (H ISBN 9781845938451)
Type
Book
CABI Book Info
Cover for Destination marketing and management: theories and applications.

This book offers a comprehensive understanding of the concept and scope of the tourism industry in general and of destination marketing and management in particular. Taking an integrated and comprehensive approach, it focuses on both the macro and micro aspects of destination marketing and...

Author(s)
Wang, Y.; Pizam, A.
ISBN
2011 CABI (H ISBN 9781845937621)
Type
Book

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