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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Info
Cover for Tourism and Generation Y.

This book explores the concept of generational cohorts and its implications for tourism. In particular, this book focuses on a generational cohort variously referred to as Generation Y, the Y Generation, the Net or Web Generation, the Millennials, Nexters, Thatcher's Children, Generation Next, Echo ...

Author(s)
Benckendorff, P.; Moscardo, G.; Pendergast, D.
ISBN
2009 CABI (H ISBN 9781845936013)
Type
Book
CABI Book Info
Cover for Building community capacity for tourism development.

This book seeks to improve an understanding of what happens when communities turn to, or are subjected to, tourism as a development strategy; use this knowledge to change the process of tourism planning and development in ways that will lead to improved outcomes for destination residents; address...

Author(s)
Moscardo, G.
ISBN
2008 CABI (H ISBN 9781845934477)
Type
Book
CABI Book Info
Cover for Managing tourism and hospitality services: theory and international applications.

This book aims to enhance theoretical and practical understanding of quality management in tourism and hospitality. Part I (chapters 1-5) deals with the core issue of managing customer satisfaction. Part II (chapters 6-8) focuses on structural issues, particularly competition and collaboration,...

Author(s)
Prideaux, B.; Moscardo, G.; Laws, E.
ISBN
2006 CABI (H ISBN 9781845930127)
Type
Book

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