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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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Cover for Service quality in leisure and tourism.

This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. Suitable for students, researchers, leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and...

Williams, C.; Buswell, J.
2003 CABI Publishing (H ISBN 9780851995410)