This chapter presents a number of possible testing paradigms for use in assessing learning, memory and cognitive ability in a wide range of animal species.

In this chapter, a review of what is known about how mental health may be influenced-for the better and for the worse-and how that research can be used to create programs that can improve and perhaps even optimize mental health of animals was discussed. The authors also took a developmental...

This chapter evaluates existing literature in animal welfare science and suggests that the term suffering can be used in three ways: as an embellishment when we describe negative affect in animals, to imply conscious experience of negative affect, and to identify negative affect that is severe or...

This chapter explores the clinical picture of cognitive dysfunction syndrome (CDS) in dogs and cats, its identification or diagnosis, and available treatment options.

Accurate assessment of emotional or affective state provides a foundation for scientific investigations into the mental health and well-being of animals and is the focus of this chapter. This chapter begins by discussing what emotion actually is and the inherent challenges of studying a phenomenon...

The contributors to this book explain the influence of emotional intelligence on various aspects of service encounters in tourism and hospitality and how emotional intelligence as an important ability of employees in tourism and hospitality can be developed. The book has 10 chapters with plenty of...

This chapter shows the importance of emotional intelligence for tourism and hospitality operations, and explains how individual service employees in tourism and hospitality can develop their emotional intelligence abilities.

This chapter takes a look at some of the different theories and methods to help train cats develop their learning ability and behaviour.

Concern for animal welfare stems from the recognition that animals are sentient beings capable of experiencing negative emotions like fear, pain and frustration. Fear is a major emotion determining how animals perceive and respond to their social and physical environment. We tackle three main...

This chapter discusses the physiological features of learning, cognitive development and behaviour in domestic animals.