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CAB eBooks

Ebooks on agriculture and the applied life sciences from CAB International

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CABI Book Info
Cover for Strategic management in tourism.

The structure of this 3rd edition remains the same, with the exception of a whole new Part IV dealing with the 'New Business Ecosystem and Stakeholder-Driven Strategy'. All the 20 chapters have been updated or are totally new contributions. Part I ('Tourism Environment, Economic Development,...

Author(s)
Moutinho, L.; Vargas-Sánchez, A.
ISBN
2018 CAB International (H ISBN 9781786390240)
Type
Book
CABI Book Chapter Info
Cover for New performance measurements.

The purpose of this chapter is to outline the importance of managing the implementation of strategy as well as the stage of strategic control; that is, the process of measuring and monitoring the performance of strategy, with its corresponding targets, results, undesirable deviations (if they...

Author(s)
Moutinho, L.; Vargas-Sánchez, A.
ISBN
2018 CAB International (H ISBN 9781786390240)
Type
Book chapter
CABI Book Chapter Info
Cover for Managing the team.

This chapter focuses on people management in garden centres. It reviews a number of motivation theories and management approaches and discusses team development, performance appraisal, and organizational communication.

Author(s)
Crafer, K.
ISBN
2015 CABI (H ISBN 9781780643083)
Type
Book chapter
CABI Book Chapter Info
Cover for Performance evaluation.

This chapter explores the evaluation stage of the planning process in leisure, sport and tourism. The steps involved in performance evaluation are outlined and in particular it is emphasized that performance evaluation must be linked to goals and objectives. Various examples of performance...

Author(s)
Veal, A. J.
ISBN
2017 CABI (H ISBN 9781780648033)
Type
Book chapter
CABI Book Chapter Info
Cover for Scales related to hospitality and tourism operations.

This chapter presents a number of measurement scales that were developed to examine (1) the performance of hospitality and tourism businesses, (2) organizational relationships within the industry, (3) event and festival organizers' perspectives, (4) ethics and corporate social responsibility, and...

Author(s)
Gursoy, D.; Uysal, M.; Sirakaya-Turk, E.; Ekinci, Y.; Baloglu, S.
ISBN
2015 CABI (H ISBN 9781780644530)
Type
Book chapter
CABI Book Chapter Info
Cover for Performance appraisal.

This chapter focuses on employee performance appraisal in the context of veterinary practice. It describes the appraisal process and highlights ways to overcome staff resistance to appraisal.

Author(s)
Coates, C. R.; Jones, A.; Coates, M. W.
ISBN
2012 CABI (H ISBN 9781845939809)
Type
Book chapter
CABI Book Chapter Info
Cover for Hotel operations management on cruise ships.

This chapter characterizes key managerial roles in hotel departments of cruise ships and addresses special aspects such as performance indicators, outsourcing and management contracts.

Author(s)
Wolber, B.
ISBN
2012 CABI (H ISBN 9781845938451)
Type
Book chapter
CABI Book Chapter Info
Cover for Managing strategic and financial performance.

The key question explored in this chapter is how arts and entertainment organizations ensure the sustainable survival of their organizations by managing the quality of their performance effectively. This chapter is organized as follows: first, it outlines the management cycle and discusses its...

Author(s)
Piber, M.; Walmsley, B.
ISBN
2014 CABI (H ISBN 9781780640228)
Type
Book chapter
CABI Book Chapter Info
Cover for Live animal evaluation.

Many new technologies have been developed to aid in the evaluation and documentation of cattle performance. It may be tempting to think that visual evaluation of livestock is outdated because it is not as 'high tech' as new and improved technologies. There is no substitute for experience in visual...

Author(s)
Herring, A. D.
ISBN
2014 CABI (H ISBN 9781780645070)
Type
Book chapter
CABI Book Chapter Info
Cover for Human resource management for travel and tourism.

This chapter addresses the nature of human resource management (HRM) theories, processes and concepts in the context of the travel industry and travel organizations. Key topics discussed include theories of motivation and leadership, empowerment of employees, human resources (HR) planning,...

Author(s)
Heitmann, S.; Roberts, C.
ISBN
2009 CABI (H ISBN 9781845935030)
Type
Book chapter

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