In Kenya, scale insect pests are damaging native trees and crops and, consequently, causing yield losses of up-to 91%. Smallholders’ awareness of the threats posed by these insects is low because they are small and cryptic, whilst local entomologists cannot easily identify them. Pesticides are therefore misused, killing other beneficial organisms such as natural enemies and pollinators, creating more pest problems. To overcome problems faced, CABI is creating information packages for stakeholders on identification and management of scale insects that will improve practices and increase responses to pest invasions. CABI is also providing technical support that will inform knowledge gaps.